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Customer Service Officer – Maker-for Branches Under Hawas…

Customer Service Officer -Maker -for Branches under Hawassa District

DB/ Vacancy-086/21

Job Summery

The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.

Academic & Professional Qualification

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration


Zero (0) year of experience

Required Technical Competency

Understands the basic mechanisms of general financial products and services.

Good knowledge of Bank’s accounting and procedures.

Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.

Excellent command of Microsoft Office applications and good command of the core banking system.

1. Interested and qualified applicants should apply through 

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials ( Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

3. Login to DireJobs vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have DireJobs account need to register using personal email account,